Products categories

Join Our List


Shipping

Shipping Policy

For shipments to the Contiguous U.S:

Standard Shipping Costs
There is a $8 flat shipping rate. Certain items bear a shipping surcharge based on size and/weight. These surcharges are clearly shown on applicable product pages. Free shipping is offered on orders above $100.

Shipping Times 
Listed below are the expected number of business days it will take for in-stock merchandise to be shipped from our facilities and delivered to you. ("Business days" means Monday-Friday, excluding holidays.) In some cases, merchandise may actually ship earlier than expected. 

Standard shipping can be expected in 7-14 business days due to shipping facilities. International shipping can expect delays due to customs. 

Shipping Methods
We currently use two different carriers FedEx and USPS (United States postal Service) for our shipping options. The most appropriate delivery method will be used depending on the weight, shipping destination, and shipping method for your package.

For APO/FPO addresses, all orders will be shipped via our Standard Service only (Expedited and Express ship methods are currently not available for APO/FPO addresses). Standard delivery timeframes (as noted above) do not apply to APO/FPO shipments. The cost for shipping is based upon order amount. Please refer to the Standard rates in the table below. (A surcharge also may be applied to select items due to size and weight) 

Tracking Your Packages
You can request a tracking number by e-mailing customerservice@officialsituation.com. This tracking number can be used to check the status of your package. 

Canceling an Order
You may cancel an order at any time prior to processing. Unfortunately, we are not able to cancel orders once they have been shipped. Please refer to our Returns Policy for easy returns.

International Shipping

International orders are not eligible for free shipping.

Officialsituation.com is excited to offer international shopping through USPS and Fedex. By placing an international order, you acknowledge that your transaction will be with USPS or Fedex. Your customer service needs will be handled directly by Officialsituation.com. If you have any questions regarding your order you can contact via email at customerservice@officialsituation.com.

Copyright © 2013 OfficialSituation.com